Scene analytics

The Kroscloud Analytics dashboard shows how visitors engage with your published scenes — how many opened them, how long they stayed, which points and panoramas they interacted with, and on what kind of device — all from a privacy-first telemetry pipeline: no cookies, no persistent visitor identifiers, no IP storage, no fingerprinting.

What the dashboard shows

For each of your scenes, on a 30-day rolling window:

• Views — the number of viewing sessions. Each time a visitor opens the scene URL or embed and the viewer initialises counts once; a reload or new tab counts again. Because the viewer is cookieless and stores no identifier, returning visitors can't be recognised — so this counts viewing sessions, not unique people.
• Median active time — "active" means a visible tab and user input within the last 30 seconds. Idle and background-tab time is excluded, so this reflects real engagement, not just how long the page was open.
• Daily views chart — per-day view counts across the 30-day window, so you can spot traffic peaks and trends.
• Top interactions — counts of common in-scene actions: point-of-interest clicks, layer switches, info-dialog opens, photo opens and fullscreen toggles — so you can see which features visitors actually use.
• Per-sub-scene dwell time — for tours with multiple panoramas or sub-views (e.g. a 3D model with panorama points, or a multi-pano walkthrough), how long visitors spent on each sub-scene, named by its title.
• Device-kind split — the share of visitors on mobile, tablet or desktop. Just the three coarse categories — no browser or OS version, no fingerprint.
• Origin split — how many loaded the scene as an embedded iframe on a third-party site versus directly on Kroscloud. Useful when you've shared an embed on several host sites.

What the dashboard does not show

By design, you cannot:

• Identify any individual visitor — Kroscloud doesn't collect data that would allow it.
• See cross-day "returning visitor" counts — the data doesn't exist.
• Trace a specific visitor's journey across multiple scenes.
• View per-visitor camera-movement heatmaps.

Where to find it

On a Business or Enterprise account, an Analytics item appears in the dropdown menu of every scene tile on your scenes board. Open the dropdown next to a scene's thumbnail and select Analytics — the dashboard opens scoped to that scene.

Data freshness

The dashboard reads per-day aggregate tables refreshed every 15 minutes by a background rollup job, so activity from the last 15–30 minutes may not appear yet. There are no real-time "currently watching" counters.

How is this different from Google Analytics?

Most visitor-analytics products set tracking cookies and read a persistent identifier on every visit. That gives rich per-visitor reports, but it requires the host website to obtain consent under EU ePrivacy / GDPR — which is why most embedded third-party widgets force the host site to show a cookie banner.

Kroscloud Analytics takes the opposite approach: no persistent identifier, no IP storage, no fingerprinting. The trade-off is less granular reporting (no cross-day recognition, no individual journeys), but the embedded viewer can be dropped onto any site without triggering a consent requirement. For most scene owners that's the right trade-off — the metrics that matter (views, dwell time, what visitors clicked) without running a tracker on someone else's website.